So, finally, you have made your mind to hire security guards to protect your business from burglars, thieves, and other miscreants. Well, congratulations! But now what? What traits do you look for in an agency? What questions should you put forward? How do you analyze which firm is better than another? Anxious? Don’t be! We are here to help you in locating the best security companies in the UK.
Underneath mentioned is a series of questions you should ask when hiring security guards. So, keep reading to know.
- Is the Company Locally Owned or a National Chain?
You always have two options- one- you can work with a local security company, and second with a nationally chained one. However, it is always a great idea to work with locally-owned security companies because they can do them justice with their job than a national security firm. Now, you might have started wondering why right? So, the reason behind this is- to them, you are just a droplet of water in the bucket! A locally owned agency will pay heed to your needs and will treat you better. Moreover, you will have their boss’s number rather than some call center ones.
- How Well Customer Service Oriented the Security Firm Is?
Always bear in mind; it is important to locate a security firm that is ready to put customer’s queries on the top. Some have rightly quoted “Security is the number goal, of course, but following that is customer service,” “If you come up with a company that does not have that as a priority, don’t hire them.”
- What Is Your Firm’s Main Focus? Security?
Before you hire any form, you must enquire whether their whole sole priority revolves around providing security or it is an add-on service that they offer along with cleaning, parking, or landscaping? It is always better to only work with security companies in the UK that are specialized in providing the kind of security you want. For example, if you are hosting an event, look for an event security firm. Similarly, if you are looking for armed bodyguard services, fetch out the one specialized in that.
- Does the Firm Offer Uniform Choice?
Some people might fight this funny, but it is important to check if the firm offers various choices in uniforms that fit the occasion. For your better understanding, police-style uniforms, polo shirts, t-shirts, suits and ties, and plainclothes are some of the many examples. Just in case, if the firm only offers one uniform — the police-style with shoulder patches and black striped pants, keep your options open unless you find the best fit for your needs.
- What About The Firm’s Reputation?
With Google, you can easily figure out the company’s reputation (complaints are generally the first thing to the surface), but do not limit your researches to keyword searches only. Screen the ratings and reviews from different sites and seek references from social networks such as LinkedIn, Facebook, and Twitter. Moreover, check out the Company’s bureau rating. In this manner, the decision-making will become hassle-free.
So, these were some important questions that you must take into consideration at the time of finalizing the Security Firms.